CanadaDrugs Achieves Re-Accreditation
August 11, 2005
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CanadaDrugs.com in Winnipeg, Manitoba, Canada was the first mailorder
pharmacy to be re-accredited by IMPAC™ (Internet and Mailorder Pharmacy Accreditation Commission).
CanadaDrugs.com and www.canadadrugs.com were found to be in full compliance with the 89 international quality and
safety standards for the second time. Their accreditation is now continued through June, 2007.
CanadaDrugs.com was the first mailorder pharmacy to be accredited by IMPAC™ in June, 2003. This accreditation
period was for two years. When asked why CanadaDrugs wanted to be re-accredited, Brock Gunter-Smith, Director of
e-Business for CanadaDrugs.com noted “IMPAC™ re-accreditation confirms once again that CanadaDrugs.com continues
strict adherence to a very detailed, recognized quality assurance program throughout all of its operations.
CanadaDrugs is very proud to once again be the first pharmacy to be re-accredited and maintain its quality
leadership position in the mailorder pharmacy industry.”
The process for re-accreditation is the same as accreditation, including a two day, on-site survey by a
pharmacist surveyor and an administrative surveyor. “While the standards remain consistent, we do expect to see
an increasing sophistication in the quality assurance and performance improvement practices,” states Jennifer
Fels, Executive Officer for Standards and Surveys at IMPAC™. The accreditation process does not get easier the
second time around. Brock-Smith notes “IMPAC™ re-accreditation for CanadaDrugs.com was as comprehensive and
rigorous an evaluation as the initial process.”
“IMPAC™ accreditation provides all CanadaDrugs.com patients increased consumer confidence regarding the quality
of pharmacy services provided. It recognizes that CanadaDrugs.com has policies and practices in place for the
provision of high quality and safe drugs,” notes Brock-Smith. The IMPAC™ seal and accreditation helps the
decision-making of consumers and other purchasers, such as state and city governments. It lets a consumer or
purchaser know that the mailorder pharmacy has met a full set of quality and safety standards.
IMPAC™ is an independent, U.S based commission that accredits domestic and international mailorder pharmacies.
Its mission is dedicated to the promotion of consumer safety and quality improvement in the pharmaceutical
industry. The focus of the standards is pharmaceutical management, consumer safety, and quality assurance.
Jennifer Fels, the Executive Officer for Standards and Surveys for IMPAC™, notes that “A uniform application of a
set of objective quality standards is the only way to assure that the current mailorder pharmacy industry is
safe.” Many states in the United States are using the IMPAC™ accreditation as the criteria for determining their
relationships with mailorder pharmacies.
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