Identify Day Spas and Destination Spas with appropriate licensure
and credentialed staff
Promote client/guest satisfaction in the Spa industry
Assist clients and guests identify and select reputable Day Spas
and Destination Spas
Criteria for the Gold Star List:
Spa is currently licensed according to state regulations
Spa has currently licensed or credentialed staff for the services that
they are providing according to state regulations
There are no complaints filed with the Better Business Bureau or with
the state licensing boards.
Most recent inspection of the facility was deficiency free.
Clients/guests rate their satisfaction with their Spa experience on
average as “very good” or “excellent”
Only Day Spas and Destination Spas can apply for the Gold Star List.
A Day Spa or Destination Spa is defined as a spa that provides wellness and beauty
services that do not require physician oversight and direction. A Day Spa or Destination Spa may provide what is
classified as traditional spa services such as massage, pedicures, manicures, facials, microdermabrasion, and
Reiki.
Determination of Number of Stars:
One star will be awarded for each criteria listed above
Rating can be from one Star to a maximum of five Stars
Verification of compliance with criteria include:
1. Completion of application
2. Copies of licenses and credentials
3. Telephone verification with the Better Business Bureau and/or state licensing
boards
4. Inspection report from state or local agency
5. Client/ guest satisfaction survey results in an average of “very good” or
“excellent”.
The Gold Star List award is for one year.
A Gold Star List Spa may use the Gold Star List designation and seal in all of its
marketing and may place it on its facility and website.
Gold Star List Spa will be listed with its Stars, location and services on the
IMPAC, Inc. website, www.impacsurvey.com.
Note: This is not an accreditation based on quality standards. There is no on-site
verification of compliance with the criteria. The determination is based on the application and submitted
materials.
Close Window
Gold
Star List
