IIMPACIMPAC is Trade Marked  Pharmacuetical Wholesaler Accreditation

Accreditation Survey Process

Day 1
Document Review
impac Quality Assurance Documents
 1. Quality Assurance Plan
 2. Quality Assurance Reports and follow-up mechanisms
 3. Tracking/monitoring logs
 4. Consumer complaints
 5. Customer satisfaction
 6. Self-audits
 7. Error identification and follow-up process
 
impac Policies and procedures related to:
 1. Confidentiality
     - Release of information
 2. IT security
 3. Drug storage and tracking logs
 4. Drug disposal
 5. Drug recall and return
 6. Chain of custody
 7. Training and staff education
 8. Maintenance and destruction of records and logs
 9. Shipping and handling
 10. Facility security
 
impac Information Technology interview
 
impac Tour
 1. Staff interviews and observation
 
Day 2
Human Resource File Review
impac Files are reviewed for evidence of:
 1. Licensure/registration
 2. Training/education
 3. Confidentiality statements
 4. Performance review
Facility Tour
impac Inspection of Facility:
 1. Drug storage
 2. Drug access
 3. Pharmacist interview
 4. Log/tracking documents review
 5. Staff interviews
 6. Organization of processes
 7. Labeling review process
 8. Handling of cytotoxic agents
 9. Handling of control substances
 10. Drug disposal
 11. Drug spill process
 12. Drug tracking process for recall/disposal/return
 13. Cleanliness and organization
 14. Packaging and shipping process
 15. Facility security
 16. Shipping/loading dock
 
impac Exit Conference
 
Surveyors will require the following on-site:

impac surveyRoom that provides privacy to review documents
impac accreditation
impac surveyDocuments labeled and organized by IMPAC standard
impac accreditation
impac surveyList of all employees with their credentials and/or job titles for selection of the random Human Resource files.
 
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